Regional Events

26 June

Los Angeles Executive Dinner

Enjoy an evening out with contact center leaders eager to know more about how NICE inContact CXone transforms customer experiences and the bottom-line. (By invitation only)


Upcoming Webinars

June
20

How to Empower Agents to Deliver an Effortless Customer Experience

Are your agents empowered to deliver outstanding service, or are they forced to navigate disjointed tools, and bound by policies or KPIs that ultimately result in frustrated customers? Agent empowerment is a critical component of the effortless customer experience, yet according to ICMI research, 74% of contact centers admit they prevent their agents from providing the best service possible. How can we change this? Join us on June 20th for an eye-opening discussion that will arm you with practical advice you can use to make positive changes in your contact center.


June
28

Building for the Future: CX in the Cloud

CX Grand Slam Webinar Series: Webinar 4 of 4

Call the plays you need, when you need them with a unified cloud platform from NICE inContact. Hear from other IT and operations leaders on the ease and flexibility of an open, extensible and scalable platform.